The Brick Customer Service Associate

2 days ago

Alder Flats AB, Edmonton Census Division, AB; Alberta, Canada The Brick Full-time

Support customers with clear communication and practical solutions as a full-time Customer Service Associate at The Brick in Ponoka, Alberta.

This full-time hourly position serves customers through courteous support and follow-up. You will help identify customer needs, promote loyalty, review order reports, and manage daily inquiries. The work requires organization, computer proficiency, and Microsoft Office knowledge.

Key Responsibilities:

  • Respond to customer inquiries courteously and professionally
  • Offer solutions that address customer questions and concerns
  • Follow up to identify and support customer needs
  • Promote loyalty through exceptional customer support
  • Review and follow up on daily order reports

Requirements:

  • High school diploma or equivalent
  • Exceptional written and verbal communication skills
  • Ability to multitask and maintain organization
  • Computer and Microsoft Office proficiency
  • Flexibility for evenings, weekends, and all required shifts

Bring organized customer support, communication, and computer skills to The Brick's full-time service team in Ponoka.