Customer Service Associate at RONA
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Elevate customer experiences as a Customer Service Associate at RONA. Engage with clients to assist with inquiries and special orders while maintaining an organized and stocked store. RONA is seeking passionate individuals for its Customer Service Associate role. This position requires effective selling skills, good communication, and a commitment to exceptional customer service. You will assist customers in-store and via phone while managing special orders and ensuring product availability. Key Responsibilities:
- Assist customers with product information and requirements
- Prepare and verify special orders effectively
- Maintain store organization and adequate stock levels
- Stay updated on flyers and promotional events
- Participate in training to enhance product knowledge
- Proven experience in a customer-focused role
- Strong communication and interpersonal skills
- Effective selling skills crucial for success
- Ability to lift and carry medium to heavy products
- Commitment to provide outstanding customer service