Manager Enterprise Network Service Delivery

3 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada The Toronto-Dominion Bank (Canada) Full-time
Lead enterprise network service delivery for TD in Toronto, applying LAN, WAN, SD-WAN, routing, and switching expertise across distributed environments. This Manager role oversees retail and campus network services supporting TD operations across Canada and the United States. You will guide engineers, align service outcomes with business priorities, and strengthen operational resilience. The position combines people leadership, stakeholder influence, lifecycle planning, and technical service governance.

Key Responsibilities

Manage engineers delivering enterprise retail and campus network services Lead Priority 1 and Priority 2 incident resolution Oversee budgets, vendor spending, and operational efficiency Guide lifecycle planning, modernization, and infrastructure refreshes Communicate service risks and performance to leadership

Requirements:

Bachelor's degree or equivalent experience in a relevant discipline Eight or more years supporting enterprise network services Three or more years directly managing teams Knowledge of LAN, WAN, SD-WAN, routing, and switching Experience leading major incident response and restoration Bring network leadership, service governance, and operational resilience expertise to TD's enterprise network services in Toronto.

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