Youth Support Shelter

Safety & Stabilization Worker (6-month contract) YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged 15 -24. We work collaboratively within a network of care, focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness. We are committed to advancing equity, diversity, and inclusion, and to cultivating an environment where all individuals feel respected, valued, and supported. YESS is an equal opportunity employer and always strives to ensure all employment decisions are grounded in equity, fairness, and merit. The Safety & Stabilization Worker provides frontline, relationship-based support to youth accessing shelter services, ensuring safety, stability, and a structured environment. This role focuses on direct youth interaction, safety monitoring, intake completion, data collection, and maintaining a clean and organized environment. Workers are responsible for delivering consistent, trauma-informed care while supporting youth in meeting their immediate needs and engaging in daily routines. The Safety & Stabilization Worker plays a critical role in stabilization by ensuring safety, structure, and accurate documentation, forming the foundation for youth to transition into wellness and longer-term supports. Youth Support & Engagement Build respectful, trusting, and professional relationships with youth Interact with youth in a trauma-informed, non-judgmental manner Provide emotional support, encouragement, and guidance Support youth in daily routines, responsibilities, and program participation Promote youth dignity, self-esteem, and positive behavior Document all youth interactions, including: Shift logs Enter data into systems accurately and consistently Safety Monitoring & Crisis Response Maintain a safe environment for youth, staff, and visitors Monitor youth behavior and respond appropriately to risks or concerns Support crisis intervention and de-escalation as needed Follow all safety procedures, including emergency protocols Report safety concerns and incidents to the Team Lead immediately Safety Rounds & Building Checks Conduct scheduled safety rounds and building checks as assigned Monitor and report any risks, hazards, or concerns Maintain a clean, safe, and organized environment throughout the shift Support youth in participating in cleaning and upkeep of shared spaces Provide basic needs support, including: Food and meals Clothing and hygiene supplies ~ Support youth in understanding and following program guidelines Apply appropriate interventions based on youth needs and development Youth concerns Updates and risks Participate in shift handovers and team communication Review and stay up to date with internal communications, such as emails and shift updates Collaborate with team members to ensure continuity of care Youth experience a safe, stable, and structured environment Consistent safety monitoring and incident response Positive youth engagement and relationship-building Reduced incidents and improved safety These core competencies outline the key behaviors, values, and expectations that guide how employees contribute to the YESS’s mission and work effectively with others. Deliver results by meeting performance expectations, taking initiative to solve problems, and supporting team success. Provide service excellence by responding professionally and compassionately to the needs of youth, partners, and colleagues. Apply strong problem-solving and judgment to assess situations, identify solutions, and seek support when needed. Foster teamwork by collaborating effectively, contributing positively to team culture, and valuing diverse perspectives. Diploma or certificate in Child and Youth Care, Social Work, or related field or equivalent experience is an asset. Homelessness, trauma, mental health, or addictions Shelter or residential settings is an asset. Knowledge of trauma-informed care and youth development Suicide intervention, harm reduction, trauma-informed practice, and crisis intervention training are considered an asset. Clear police clearance (PIC) and a Child Intervention (CIRC) check, both obtained within the last six months. Employment Type: Full-Time, 6 month contract One available position, Monday
- Friday 8am–4:30pm