Remote Medical Office Administrator at Felix

1 week ago

Edmonton AB, Edmonton Census Division, AB; Alberta, Canada Felix Inc. Full-time

Enhance healthcare administration at Felix as a Remote Medical Office Administrator. Collaborate with medical teams while supporting patient care through effective administrative management. This role requires a dedicated individual to support clinical operations at Felix, Canada’s leading healthcare platform. You will engage with healthcare practitioners, maintain patient files, and ensure smooth operations in a virtual environment. The position emphasizes patient confidentiality and promotes a patient-centric approach to health. Key Responsibilities:

  • Manage communications between pharmacy and healthcare practitioners
  • Maintain and update electronic patient files and documents
  • Track lab requisitions and follow compliance audits
  • Schedule audio/video consultations for patients and practitioners
  • Support the customer service team and assist with data entry tasks
Requirements:
  • Must reside in Canada and work evenings (5pm-1am EST)
  • 2+ years experience as a medical office professional
  • Familiarity with virtual care; EMR experience preferred
  • Strong communication and organizational skills
  • Ability to safeguard personal health information
Support the mission of empowering Canadians to prioritize their health with Felix. #J-18808-Ljbffr