Mental Health Support Worker

3 days ago
Calgary AB, Calgary Census Division, AB; Alberta, Canada Calgary AB Full-time €24 - €25 Temporary
Our unique integrated approach to care empowers people to work holistically to create and achieve goals that support their well-being and builds readiness to navigate and access support in the community. As a formative presence, we work together to build better systems and a stronger community. We are looking for a Full-Time Response and Recovery Worker to join our team at CUPS. The Response & Recovery Worker at CUPS is responsible for welcoming individuals to CUPS by creating a caring, dignified, and trauma-informed experience for all clients. Your duties will include responding to suspected drug poisonings and medical emergencies outside of the CUPS building and within a designated First Aid Response area around our building. Your purpose is to ensure that a client's needs are assessed and met appropriately while engaging individuals who are ready to explore steps toward recovery services at CUPS or within the community. You will work efficiently with clients with complex concerns to identify the most pressing needs and provide high quality and accurate guidance and connection to the best resources available, both internally and externally. Contract type: Temporary 1-year term Schedule: Monday to Friday 8:00am -4:00pm Starting hourly rate: $24.35 to $25.32 Provide short-term services to clients with straightforward resource/referral requests, while connecting clients with longer term/complex service needs to the appropriate support worker Monitor client safety and wellbeing, including withdrawal symptoms, possible drug poisoning, and immediate need inside and outside the buildingRespond to drug poisonings and provide first aid and naloxone administration according to assessment and withing CUPS Policy and Procedure Remain up to date on internal changes to programs, services and personnel to ensure accurate care plan development and warm hand-offs of clients to colleagues 1-2 years of relevant work experience as an asset, preferably within the addictions and mental health field and/or the homeless serving system of care. ~ Experience working in distress and/or high-stress situations is an asset, which may include emergency and first aid response. ~ Resourcefulness and knowledge of community resources and social support systems. ~ Demonstrated experience providing first point of contact service to diverse variety of clients who may be experiencing mental health, addiction, poverty & trauma concerns Current First Aid and Basic Life Support (BLS) certification Training, experience and confidence in de-escalation considered an asset Manual dexterity required to use desktop computer and peripherals. Intermittent physical activity including walking, standing, sitting, and lifting (minimum 35lbs) To do this, we’re building a culture of inclusion and belonging, guided by our values and a commitment to truth and reconciliation. First Aid and Basic Life Support (BLS) Certification (required) Pay: $24.35-$25.32 per hour

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