ServiceNow Developer ITSM HRSD

4 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada Lightspeed Commerce, Inc. Full-time

Build and support Lightspeed’s ServiceNow platform with JavaScript, ITSM, and HRSD expertise in a flexible work environment. Develop technical solutions across enterprise workflows and integrations.

As a hands-on ServiceNow Developer, you will configure, develop, and administer development, staging, and production instances. You will support ITSM and HRSD applications while extending platform capabilities through custom development and third-party integrations. The work includes stakeholder collaboration, troubleshooting, releases, and platform improvements.

Key Responsibilities:

  • Develop ServiceNow applications, workflows, scripts, and catalog components
  • Design and troubleshoot REST, SOAP, OAuth, and webhook integrations
  • Monitor platform health and optimize scripts and flows
  • Support ITSM and HRSD workflows and automations
  • Manage roles, ACLs, permissions, upgrades, and releases

Requirements:

  • Hands-on ServiceNow development and administration experience
  • Strong JavaScript, GlideRecord, and GlideAjax scripting skills
  • Experience with Flow Designer and Service Catalog development
  • Understanding of ITSM processes and ServiceNow solutions
  • Complex troubleshooting, communication, and documentation skills

Apply ServiceNow development, JavaScript, integration, and ITSM expertise to Lightspeed’s enterprise platform.

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