Contract Services Assistant

Are you ready to turn precision and pace into faster access to therapy for patients who can’t wait? As a Patient Services Enrollment Specialist, you will be the engine behind accurate, timely patient onboarding to on‑label therapies. You will partner closely with case managers and support specialists, run critical documentation, and maintain clean, reliable data that enables decisions at speed. Your work will help remove barriers, illuminate trends, and ensure every patient’s case is handled with care and compliance from first touch to final approval. This is a 12-month contract position, working 11:00 a.
M. to 8:00 p.with a hybrid schedule of three days per week. Identify restrictions and resolve fastest, compliant pathway to allocate patients to support services and therapy. Data Integrity and Management: Enter, verify, and update high volumes of data from multiple sources; retrieve records to support swift case progression. Quality Assurance: Conduct detailed quality reviews to finalize patient cases ensuring correctness and full detail. Scheduling Support: Partner with the Work Force Manager to support Patient Services scheduling and capacity planning. Communications and Mailings: Prepare and send mailings to patients and providers on behalf of OneSource Support Specialists/Case Managers. Track enrollment and regional trends to advise informative efforts and process improvements that improve service. Supporting Patient Services with patient enrollment activities Entering large amounts of information sourced from various origins into the database and maintaining it Verify data by comparing to source documents; update existing data; retrieve data from electronic files Checks data from completed forms or other documents for accuracy and completeness and enters into database Document management Support Work Force Manager with coordinating Patient Services appointments Completing quality review of work as part of finalizing patient case Send mailings to patients/providers on behalf of the OneSource Support Specialist/Case Manager Experience in specialty pharmacy, patient support programs, or healthcare reimbursement services Proficiency with CRM/case management and document management systems (e.
Salesforce, Veeva, or similar tools) Sophisticated Excel/Sheets capability for data reconciliation, pivot tables, and trend analysis bilingual capability isa plus Familiarity with rare disease therapies and the unique needs of underserved patient communities Canada’s Most Admired Corporate Culture View our YouTube channel This is the place to make a meaningful impact – on patients’ lives and your personal growth. We embrace diversity and innovation to tackle the toughest challenges faced by those living with rare diseases. With a rapidly expanding portfolio and an entrepreneurial spirit akin to a leading biotech firm combined with global resources—your career here means making a real difference. You'll be supported by exceptional leaders who empower you to grow through tailored development programs that align your personal growth with our mission. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The range provided in this posting represents an offer pay range used in a majority of situations. In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role). Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program.