Seasonal Customer Service Advocate
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Become a Seasonal Customer Service Advocate and elevate customer experiences. Act as the first contact for growers, providing essential support and product knowledge. This role is crucial in maintaining customer satisfaction and relationships within the agricultural sector. You will handle inquiries across multiple communication channels, ensuring a seamless experience and assisting with logistics and order processing. Key Responsibilities:
- Respond to inquiries via phone, email, and in-person
- Share information about products and services offered
- Ensure customer issues are resolved effectively
- Support order processing and logistics operations
- Build lasting relationships with customers and teams
- High school diploma or equivalent required
- Minimum 1 year of customer service experience
- Valid driver's license in Canada
- Competency in Microsoft Office and database software