Technical Customer Success Specialist
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
As a Customer Success Specialist at Splunk, a Cisco company, you will guide enterprise customers through Splunk Cloud and Enterprise adoption. You will provide product support, advisory services, mentorship, and recommendations while coordinating technical adoption plans with account strategies. The work focuses on cybersecurity, observability, IT operations platforms, and efficient technology use.
Key Responsibilities
Address technical health issues for Public Sector customersOversee technical adoption plan execution across multiple teamsProvide mentorship and recommendations for customer technical healthCoordinate critical issue response, upgrades, add-ons, and maintenance windowsReview service levels, usage metrics, and environment performance virtuallyRequirements:
Three or more years in technical support or related experienceTwo or more years building customer and commercial relationshipsStrong verbal and written communication skillsAbility to work independently and within a teamSplunk Architect Certification within one year of startingBring technical support, customer relationship, and Splunk adoption expertise to strengthen enterprise platform health across Western Canada.
#J-18808-Ljbffr
-
Technical Customer Success Specialist
17 hours ago
Winnipeg, Manitoba, Canada Cisco Systems, Inc Full-timeSupport Splunk customers remotely across Western Canada through technical health expertise, adoption planning, and clear communication with technical and non-technical audiences. As a Customer Success Specialist at Splunk, a Cisco company, you will guide enterprise customers through Splunk Cloud and Enterprise adoption. You will provide product support,...
-
Splunk Technical Customer Success Specialist
5 days ago
Winnipeg, Manitoba, Canada Cisco Systems Full-timeSplunk seeks a Technical Customer Success Specialist with Splunk product expertise and strong communication skills for remote work across Western Canada. As part of Splunk, a Cisco company, you will support enterprise customers across cybersecurity, observability, and IT operations platforms. You will guide Splunk Cloud and Enterprise deployments, provide...
-
Technical Customer Success Manager
3 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Modash Full-timeWe currently have two Technical CSMs in Canada and one in Europe, and we’re hiring another based in Toronto, Canada. Your job is simple to explain and hard to do well: help customers turn Modash data into successful products, and own the outcome when getting there gets messyYou’ll own the entire journey for our API customers: from onboarding and adoption...
-
Customer Success Technical Architect At Ibm
3 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada IBM Full-timeTransform your career with IBM as a Customer Success Technical Architect. This remote role combines technical expertise with relationship management to ensure client satisfaction and success. At IBM Global Sales, the Customer Success Technical Architect plays a vital role in guiding enterprise clients with the Confluent product suite. You will leverage...
-
Technical Customer Success Manager, Toronto
3 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Modash Full-time €150,000 - €170,000 TemporaryHi! I’m Steph, Head of Growth for Data Products at Modash. I joined Modash to help grow a newer and increasingly important side of our business:our Data products. Today, more than 100 companies using Modash data to power their own products and businesses. They’re building creator discovery tools, enriching their own datasets, powering workflows, and...
-
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada 105 Cisco Systems Canada Co. Full-time €97,400 - €123,000 TemporaryThis is a remote role anywhere in Western Canada.Meet the Team The Customer Success team at Splunk, a Cisco company, partners directly with enterprise organizations to accelerate digital resilience and maximize the business value of their technology investments. We serve as trusted strategic advisors, guiding customers through progressive adoption journeys...
-
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Cisco Systems Full-time €97,400 - €123,000 TemporaryThis is a remote role anywhere in Western Canada. Meet the TeamThe Customer Success team at Splunk, a Cisco company, partners directly with enterprise organizations to accelerate digital resilience and maximize the business value of their technology investments. We serve as trusted strategic advisors, guiding customers through progressive adoption journeys...
-
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada Cisco Systems, Inc Full-time €97,400 - €123,000 TemporaryThis is a remote role anywhere in Western Canada. Meet the Team The Customer Success team at Splunk, a Cisco company, partners directly with enterprise organizations to accelerate digital resilience and maximize the business value of their technology investments. We serve as trusted strategic advisors, guiding customers through progressive adoption...
-
Customer Success Operations Specialist
3 days ago
Winnipeg, MB, Winnipeg Census Division, MB; Manitoba, Canada CDW Full-timeDrive Customer Success operations through Microsoft program expertise, scalable processes, and accurate execution across CDW Canada. Support cross-functional teams with Salesforce and Gainsight.As a Customer Success Operations Specialist, you will operationalize programs and offerings from inception through ongoing execution. Your work spans agreement and...
