JUNIOR PRODUCT DESIGNER F/H

io is the world’s largest loyalty platform, providing easy-to-use reward programs that help scaling ecommerce brands transform one-time sales into repeat purchases from loyal customers. We are looking for a Junior Product Designer at Smile, to help create thoughtful, intuitive experiences for merchants and their customers while building your skills across the full product design process. This is a full-time remote role working Monday
- Friday with a need for your schedule to overlap significantly with existing team hours (9 AM
- 3 PM EST). About the Design Team Our design team is collaborative, curious, and focused on creating thoughtful experiences that make a real impact for merchants and their customers. Designers here don’t just hand off mockups and wait to see what ships. You’ll also get the chance to work on a product used by thousands of merchants and millions of shoppers worldwide, while being part of a flexible, remote-first team that values collaboration and continuous growth. As a growing team, there are lots of opportunities to build your skills, take on more ownership over time, and contribute to how design evolves at Smile. Support the end-to-end design process for product features, from early concepts and user flows through prototypes and final visual design Collaborate closely with product managers, engineers, and designers to turn user needs and business goals into thoughtful product experiences Contribute to Smile’s design system by creating, refining, and maintaining reusable components and patterns Support design needs across the business when needed, including our website, social media, sales materials, and other marketing initiatives Use AI tools throughout your design process, including turning designs into working prototypes that help engineers implement faster and closer to the intended experience Internships, freelance work, and personal projects all count. You have projects you can share: a website, a Figma file, a live project. Personal and side projects count just as much as client work. One great project that shows how you approach design is more than enough, and bonus points if it shows how you used AI along the way You’re comfortable working in Figma, with a strong foundation in visual design, layout, typography, and UX principles. You’re already using AI in your design work or side projects, and you’re excited to explore how it can improve the way we work at Smile You’re curious, organized, and excited to continue developing your product thinking and design skills You approach design problems with curiosity and take the time to understand the user before jumping to a solution Experience designing for SaaS, e-commerce, or other digital products Experience working within or contributing to a design system An interest in motion design, prototyping, or creating delightful product interactions Experience working on a remote or distributed team Some comfort with front-end code, or experience building with AI coding tools Base

Salary:
$85,000
- $95,000 CAD In addition, our generous total rewards package includes things like flexible vacation, a remote work allowance, and a monthly credit to use at any of the store 100,000+ stores that uses our software. Smile is a remote-first company built on trust, ownership, and continuous improvement. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Smile welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting accessibility@smile.
AI Disclaimer: At Smile, we’re strong advocates for using AI to help speed up iteration, increase productivity, and save our human brainpower for the really challenging problems. While we’re happy for AI to help you generate or tailor your resume, we’d ask that you please refrain from using ... #