Vice President, Information Technology

6 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada RioCan Full-time
Who We Are For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer. At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day. Purpose of the Position

Reporting to the SLT leadership, the Vice President, Information Technology is accountable for the stability, security, scalability and performance of RioCan's technology environment. The role provides the foundational technology capabilities that enable enterprise operations across infrastructure, cybersecurity, workplace technology, enterprise applications, vendor relationships and technology risk management ensuring systems are secure, resilient, cost effective and aligned with business objectives. Equally, this is an opportunity to further strengthen technology's role as a strategic partner to the business, building on a solid operational foundation and deepening alignment between technology priorities and enterprise objectives. The Vice President will lead with influence, communicate technology in business language and ensure the technology ecosystem supports growth, operational excellence and innovation while balancing risk, reliability and cost.

KEY RESPONSIBILITIES

Technology Strategy & Architecture

Develop and execute RioCan's technology strategy and roadmap, ensuring technology investments support long-term business objectives Maintain a scalable, modern and resilient technology architecture built on the organization’s cloud platform Identify opportunities to simplify and rationalize the application landscape Evaluate emerging technologies that improve operational effectiveness and the employee experience Align the work of IT with business priorities through a clear scorecard and a three
- to five-year plan Infrastructure & Operations

Own enterprise infrastructure, networks, cloud platforms, workplace technology and end-user computing Ensure high levels of system availability, reliability and performance Establish operational standards and service management practices Drive continuous improvement of technology services and support Ensure business continuity and disaster recovery of enterprise IT systems are maintained and tested, in partnership with the functions that own the broader BCP mandate Cybersecurity & Technology Risk

Lead RioCan's cybersecurity model, protecting company systems, data and users from internal and external threats Oversee identity and access management, security monitoring, incident response and technology controls, including the maturation of multi-factor authentication and single sign-on Manage the outsourced security partnership and hold it to leading practice, staying ahead of sector peers Ensure alignment with regulatory, privacy and risk management requirements, partnering with enterprise risk, legal and compliance on technology-related risks Enterprise Applications

Oversee enterprise platforms including property operations, leasing, People and Culture, construction and workplace technologies Own the technology delivery of the enterprise property management platform and the activation of additional modules, partnering with the business on how capability is adopted and used Ensure systems are reliable, integrated and aligned with business requirements, reducing reliance on spreadsheet-based processes Support business leaders in maximizing value from technology investments Service Delivery & Employee Experience

Transform service desk delivery as the most visible face of technology to the business into a highly responsive, measurable, service-oriented function Establish service levels, reporting and a feedback loop that demonstrably improve end-user satisfaction Strengthen communication and transparency between IT and the business, building understanding of what technology is delivering and why Vendor & Partner Management

Develop and manage strategic relationships with technology vendors and service providers, including outsourced application development and managed security partners Negotiate contracts and service-level agreements and monitor vendor performance and accountability Ensure technology investments deliver expected value and outcomes Digital Enablement & Modernization

Partner with business leaders to delive