Enterprise Technical Account Manager
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Guide enterprise customers as a Technical Account Manager at Camunda, combining platform adoption expertise with solution architecture and Kubernetes knowledge. Work closely with strategic accounts, including on-site travel as needed.
Camunda's Technical Account Managers serve as trusted technical advisors throughout each customer's adoption journey. You will shape technical adoption plans, provide hands-on guidance, and help business and technical stakeholders achieve measurable outcomes. The work spans onboarding, ongoing operations, health checks, and escalation management.
Key Responsibilities:
- Serve as primary technical contact for designated enterprise customers
- Build and execute tailored technical adoption plans
- Provide platform guidance and best practices through ongoing operations
- Conduct platform and solution health checks proactively
- Coordinate cross-functional teams to drive customer outcomes
Requirements:
- At least three years in technical account management
- Programming experience with Java, C#, Python, or similar
- Understanding of solution architectures and Kubernetes-related DevOps topics
- Ability to explain complex issues to varied stakeholders
- Flexibility for client site visits up to 50%
Apply technical advisory, architecture, and customer relationship skills to help Camunda enterprise accounts succeed with process orchestration.
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