Genesys Cloud Consultant

3 weeks ago


New Canada NS Insight Global Full time

JOB DESCRIPTION Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer technical support, troubleshoot issues, monitor performance data, and recommend optimization strategies. Ideal candidates will have experience with Genesys Cloud, strong API knowledge, excellent communication skills, and the ability to work collaboratively with customers and technical teams. REQUIRED SKILLS AND EXPERIENCE • 3 years of experience with Genesys Cloud platform • Experience with AWS, Azure, or GCP. • Experience with Genesys PureConnect. • Has integrating Genesys Cloud with third-party applications to ensure seamless communication and data flow. Working with APIs and other integration tools. • Good understanding of networking concepts and security principles. • Excellent communication, collaboration, and problem-solving skills • Experience developing and configuring IVRs Bachelor's degree in computer science, Information Technology, or related field



  • , , Canada Insight Global Full time

    This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$54.00/hr - CA$57.00/hr Job Description Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with...


  • New Canada, NS Connex Telecommunications Inc. Full time

    Job Description: Genesys Cloud Architect Location: Remote in Canada About Us: Are you enthusiastic about contributing to a successful and innovative company at the forefront of technology? Join us at Connex and be part of a dynamic team of 600+ professionals across 14 offices in North America. Our commitment is to provide cutting-edge solutions, and our...


  • Canada Insight Global Full time

    JOB DESCRIPTION Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist...


  • Canada Insight Global Full time

    JOB DESCRIPTION Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist...


  • Canada Insight Global Full time

    JOB DESCRIPTION Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist...


  • Canada Insight Global Full time

    JOB DESCRIPTION Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist...


  • Canada Connex Telecommunications Inc. Full time

    Job Description: Genesys Cloud Architect Location: Remote in Canada About Us: Are you enthusiastic about contributing to a successful and innovative company at the forefront of technology? Join us at Connex and be part of a dynamic team of 600+ professionals across 14 offices in North America. Our commitment is to provide cutting-edge solutions, and our...


  • Canada Connex Telecommunications Inc. Full time

    Job Description: Genesys Cloud Architect Location: Remote in Canada About Us: Are you enthusiastic about contributing to a successful and innovative company at the forefront of technology? Join us at Connex and be part of a dynamic team of 600+ professionals across 14 offices in North America. Our commitment is to provide cutting-edge solutions, and our...


  • Canada Connex Telecommunications Inc. Full time

    Job Description: Genesys Cloud Architect Location: Remote in Canada About Us: Are you enthusiastic about contributing to a successful and innovative company at the forefront of technology? Join us at Connex and be part of a dynamic team of 600+ professionals across 14 offices in North America. Our commitment is to provide cutting-edge solutions, and our...


  • Canada Connex Telecommunications Inc. Full time

    Job Description: Genesys Cloud Architect Location: Remote in Canada About Us: Are you enthusiastic about contributing to a successful and innovative company at the forefront of technology? Join us at Connex and be part of a dynamic team of 600+ professionals across 14 offices in North America. Our commitment is to provide cutting-edge solutions, and our...