Quality Assurance Manager

1 week ago

Hamilton, Ontario, Canada Fibracast Ltd. Full time

The Quality Assurance Manager is responsible to support the implementation of the Quality requirements for the Fibracast Manufacturing Organization, ensuring applicable regulations, standards and customer quality expectations are met. The Quality Assurance Manager will manage a team of salaried employees responsible for implementation of quality activities to achieve compliance, qualify processes, and execute process improvements. Additionally, this position frequently interacts directly with our customers.

This is a 1-year contract with the potential to be extended or made permanent.

Roles And Responsibilities

Develop, implement, and communicate quality strategy for the Manufacturing Organization

- Be responsible for quality activities, including planning and executing elements for all contractual quality obligations.

- Lead team in implementing business processes to ensure quality control for all projects, and assure released products and services reliably meet all regulatory, quality program, and customer requirements.

- Provide oversight for product / process qualifications, including review and approval of quality documents, plans and procedures throughout the manufacturing process.

- Work seamlessly with operations, engineering, business teams, support functions, and partners to meet regulatory and operational requirements.

- Manage operating budget to support overall business objectives.

- Represent Manufacturing Organization in hosting customer and regulatory audits / visits.

- Develop and drive the culture of Lean manufacturing, continuous improvement, and a strong Quality Culture throughout the organization. Visible leader and participant in robust lean and observation programs.

- Ensure ongoing evolution of training, self-assessments, surveillance, and observation programs to maximize workforce capability.

- Implement Statistical Process Controls, Quality at the Source and Mistake Proofing methods as needed to prevent quality problems.

- Monitor Key Performance Indicators and provide status reports and recommended actions.

- Conduct reviews of internal processes to ensure their effectiveness. Support internal quality audits

  • Manage team activities and resources to ensure support of business priorities. Achieve high internal and external customer satisfaction.
  • Promote a working environment that encourages employee involvement to achieve excellence in compliance, product quality and efficient operations. Promote team morale, diversity, involvement/ownership, and skills development.
  • Champion positive employee relations. Foster employee engagement and ensure that business goals are effectively communicated to employees. Support talent development.

Qualifications

  • Bachelor's degree in a technical field with 8 years of professional experience in a quality, technical, manufacturing, nuclear plant operations, or nuclear services role OR a high school diploma with 12 years of professional experience in a quality, technical, manufacturing, plant operations, or services role.
  • 3-5 years' demonstrated leadership experience and ability to manage teams

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