Assistant General Manager, Opening Team — nutbar New York City

You'll help open nutbar's first U.S. location and be the General Manager's right hand from build-out to opening day and beyond. Reporting directly to the GM, you'll run shifts, lead the floor and own training for the whole team, so every new hire can work every station to nutbar standard.

You'll run the store day to day within the KPIs and budgets the GM sets, and help the team hit them on every shift. You'll support hiring alongside the GM, and step in to lead the store whenever the GM is off-site. This role suits someone who loves building teams and is ready to grow into a GM.

The role

You'll help open nutbar's first U.S. location and be the General Manager's right hand from build-out to opening day and beyond. Reporting directly to the GM, you'll run shifts, lead the floor and own training for the whole team, so every new hire can work every station to nutbar standard.

You'll run the store day to day within the KPIs and budgets the GM sets, and help the team hit them on every shift. You'll support hiring alongside the GM, and step in to lead the store whenever the GM is off-site. This role suits someone who loves building teams and is ready to grow into a GM.

What you'll do

Help open nutbar New York

• Support the opening. Work with the GM on the pre-opening timeline and help take the store from empty room to opening day on schedule.
• Get inspection-ready. Help prepare for health inspections, and set up the logs, checklists and routines that keep the store compliant with New York City requirements.
• Protect the recipe. Learn every recipe in Toronto and make sure our nutmilk, smoothies and menu taste exactly the same in New York.
• Set up the systems. Help set up POS, scheduling, inventory and ordering, and document opening and closing routines as you go.
• Launch with the team. Support pre-opening activations, soft opening and opening day alongside the GM and our marketing team.

Train the team (a big part of this role)

• Own training. Run onboarding and station training for every new hire, using nutbar's training materials and with support from our Toronto team.
• Get every hire to standard. Make sure each new team member completes onboarding within their first 10 shifts, including recipe, service and food-safety competency.
• Build the training calendar. Schedule and track training, refreshers and menu launches, and keep training records complete.
• Develop shift leads. Train team members to run shifts as manager on duty, so the store always has strong leadership coverage.
• Coach in the moment. Give real-time feedback on the floor, and support the GM with one-on-ones and performance reviews.

Support hiring

• Help build the opening team. Source candidates, screen applicants, join interviews and share your recommendations with the GM, who makes final hiring decisions.
• Keep the store staffed. Flag staffing gaps early and help fill open frontline roles quickly.
• Onboard new hires. Make sure every new team member has a great first week and knows what's expected.

Run shifts within our KPIs and budgets

• Work to the plan. Run every shift within the labour, food cost and waste targets the GM sets, and flag anything off-track right away.
• Schedule and deploy. Help build schedules and position the team to match traffic, protect the guest experience and stay within the labour target.
• Manage inventory day to day. Support ordering, receiving, counts, rotation and waste tracking against set pars.
• Safeguard cash. Handle opening and closing cash, deposits and POS reconciliation to nutbar's procedures.
• Report back. Share shift notes and results with the GM, and help put corrective actions in place.

Lead the floor and the guest experience

• Be the standard. Work the floor during peak periods across every station, and show the team what excellent se