Personal Banking Associate Trainee Richmond
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Customer service and banking guidance define this trainee opportunity with TD Canada Trust in Richmond, British Columbia. The schedule is 37.5 hours weekly.
As a Personal Banking Associate Trainee, you will support customers with banking solutions, service transactions, and financial queries. You will guide customers to appropriate contacts while building confidence in mobile, ATM, and online banking. The role also includes branch operations and documentation.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Resolve customer problems related to banking solutions
- Educate customers about digital banking channels
- Support scheduled cash and non-cash transactions
- Recommend improvements to branch processes and operations
Requirements:
- High School diploma or one year relevant experience
- Complete Investment Funds Canada certification within 90 days
- Use Microsoft Office, branch software, and internet tools
- Understand banking solutions and processes
- Communicate effectively with customers and related teams
Support Richmond customers through banking guidance, digital education, branch transactions, and thoughtful relationship-building as a TD trainee.
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