Payroll Specialist

Position Summary

Right Time Group of Companies is seeking a detail-oriented and experienced Payroll & Benefits Specialist to support the accurate and timely administration of payroll, employee benefits and retirement savings programs across our Canadian operations.

Reporting to the Manager, Payroll & Benefits, the successful candidate will be responsible for processing multi-provincial payrolls for unionized and non-unionized employees, supporting benefits and RRSP administration, completing payroll reconciliations and audits, and assisting with year-end payroll activities and statutory reporting.

Location: Remote

The role requires a strong understanding of Canadian payroll legislation, exceptional attention to detail and the ability to manage competing priorities within a deadline-driven environment.

As a key member of the Payroll & Benefits team, the Specialist will also serve as a resource to employees, managers and HR colleagues, responding to payroll and benefits inquiries, resolving discrepancies and supporting continuous improvement in payroll and benefits administration.

Key Responsibilities

Payroll Administration & Processing

• Process accurate and timely bi-weekly payrolls for employees across multiple Canadian provinces, including salaried, hourly, commissioned, unionized and non-unionized employees.
• Administer payroll in accordance with applicable federal and provincial legislation, collective agreements, employment contracts and company policies.
• Review and validate payroll inputs, including new hires, terminations, salary changes, bonuses, commissions, overtime, allowances, retroactive adjustments and other compensation changes.
• Review and reconcile employee time and attendance information, earnings, deductions and other payroll transactions to ensure accuracy.
• Conduct pre-payroll and post-payroll audits, identify discrepancies and coordinate corrections before payroll finalization.
• Process statutory and voluntary deductions, including income taxes, CPP, EI, union dues, benefit premiums, RRSP contributions, garnishments and other authorized deductions.
• Prepare and submit Records of Employment (ROEs), ensuring accuracy and compliance with Service Canada requirements.
• Process termination-related payments, including vacation payouts, statutory entitlements and other approved termination payments.
• Respond to employee and management inquiries regarding payroll calculations, deductions, tax treatment and payment discrepancies.
• Maintain accurate payroll records and supporting documentation in accordance with legislative requirements and company policies.

Benefits Administration

• Support the administration of the Company's group benefits programs, including extended health care, dental, vision, life insurance and other applicable benefits.
• Monitor employee benefits enrolments, changes and terminations processed through Dayforce to ensure accurate and timely transmission of information to benefits providers.
• Conduct regular audits of benefits eligibility, employee coverage, enrolment information and payroll deductions.
• Reconcile benefits premiums, payroll deductions and provider invoices, identifying and resolving discrepancies.
• Investigate and resolve benefits-related issues, including coverage discrepancies, missed deductions, eligibility concerns and employee inquiries.
• Coordinate with benefits providers, HR and Payroll to resolve outstanding administrative issues.
• Support benefits administration during employee leaves of absence, changes in employment status and terminations.
• Assist with annual benefits renewal activities, employee communications and implementation of approved plan changes.
• Maintain accurate benefits records and support compliance with applicable plan provisions and company policies.

RRSP Administration

• Administer employee participation in the Company's group RRSP program, including enrolments, contribution changes and terminations.
• Coordinate employee onboarding and offboarding within the RRSP program, ensuring accurate and timely updates with the plan provider.
• Review and reconcile employee and employer RRSP contributions against payroll deductions and provider records.
• Investigate and resolve contribution discrepancies, missed deductions and other RRSP-related issues.
• Respond to employee inquiries regarding RRSP eligibility, enrolment, contribution changes and employer matching provisions.
• Maintain accurate records and support the administration of the program in accordance with company policies and plan requirements.

Year-End Payroll & Statutory Reporting

• Support the preparation, validation and reconciliati