TD Banking Customer Experience Associate
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Serve TD customers in Maple Ridge through accurate financial transactions, personalized banking advice, and positive customer experiences. This role offers 15 hours weekly.
As a Customer Experience Associate in Personal & Commercial Banking, you will understand customer needs and recommend suitable solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD's Code of Conduct and Ethics. The role also includes resolving concerns and promoting banking solutions.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities
- Promote solutions while completing business processes timely
- Provide clear advice on banking processes
Requirements:
- High School diploma or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented communication and customer experience skills
Apply customer service, transaction processing, and banking solution knowledge as a TD Customer Experience Associate in Maple Ridge.
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