Infrastructure and Platform Enablement, Lead

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

The Infrastructure and Platform Enablement, Lead—reporting to the Leader, Infrastructure and Platform Management. Acting as a Super Delegate, you will translate Product and service demand into coordinated infrastructure requirements, plans and commitments. You will work across Compute, Cloud, Containers, Network, Database, Storage, Security, Observability and Service Operations to identify dependencies, validate readiness and bring together an executable infrastructure response.

This is not a conventional project-management role. It requires meaningful infrastructure and platform knowledge, strong programme-delivery discipline and the ability to understand the financial and operational implications of technology decisions.

The role is accountable for engagement, coordination, governance and outcome visibility. Engineering Capability Teams remain accountable for technical design, engineering standards, specialist estimates, implementation and operational ownership.

What You Will Do:

• Act as the primary Infrastructure & Platform Engineering contact for assigned Product teams, services and strategic initiatives.
• Translate Product requirements and business outcomes into structured infrastructure and platform demand.
• Lead demand intake, discovery, prioritisation, planning and commitment coordination.
• Assess technical dependencies across Compute, Cloud, Containers, Network, Database, Storage, Backup, Security, Observability and Service Operations.
• Coordinate cross-domain feasibility assessments, estimates, capacity requirements and delivery commitments.
• Challenge incomplete assumptions, unclear dependencies and unrealistic delivery plans using sound technical judgement.
• Maintain an integrated view of milestones, dependencies, risks, issues, decisions, costs and commitments.
• Coordinate operational readiness, resilience, security, compliance and service-transition requirements.
• Identify emerging delivery or financial risks and drive timely resolution or escalation.
• Work with Platform Enablement to transition approved requirements into standard, secure and automated consumption paths.
• Coordinate commitments and service outcomes across Engineering Capability Teams and Technology Service Providers.
• Communicate complex infrastructure matters as clear options, risks and recommendations for Product and Technology stakeholders.

Technical Knowledge

• The successful candidate will demonstrate strong technical breadth across enterprise infrastructure and platform environments, including:
• Compute and operating platforms: VMware-based virtualisation, Windows Server, RHEL, Ubuntu, enterprise storage, hyperconverged infrastructure, capacity, patching, lifecycle management, high availability, backup and disaster recovery.
• Containers and platform services: Kubernetes-based platforms, container images and registries, orchestration, secrets, persistent storage, ingress and egress, service connectivity, self-service infrastructure and reusable platform patterns.
• AWS and Microsoft Azure: Hybrid-cloud architecture, cloud compute, storage, networking, identity, security, monitoring, workload placement, migration readiness, resilience, scalability, capacity and cost management.
• Enterprise networking: Routing, switching, TCP/IP, VLANs, subnets, segmentation, firewalls, access controls, NAT, routers, load balancers, DNS, DHCP, IP address management, VPNs, private connectivity and hybrid-cloud networking.
• Network readiness: Ability to interpret network and connectivity diagrams and identify dependencies affecting availability,