RunReady Client Experience Coordinator

2 weeks ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Run As You Are Full-time

Guide client experiences at RunReady Studio in Toronto, using appointment coordination and footwear knowledge onsite at 131 Ossington Avenue.

As RunReady's Experience Coordinator, you will manage each client journey inside the upcoming Toronto studio. You will welcome guests, coordinate appointments, support footwear matching, and maintain a health-centered environment. The role combines client service, sales support, studio administration, and community relationship building.

Key Responsibilities:

  • Host clients and provide welcoming studio experiences
  • Check appointments, offer tours, and address concerns
  • Lead footwear matching using RunReady Pro
  • Manage scheduling, billing, inquiries, and records
  • Collaborate on programs, promotions, and events

Requirements:

  • One to two years customer-facing or sales experience
  • Passion for running and sharing knowledge
  • Strong organizational and administrative skills
  • Availability Tuesday through Saturday, forty hours onsite
  • Health, fitness, or retail experience is an asset

Support RunReady clients through footwear guidance, studio coordination, and authentic service conversations in Toronto.