Remote Technical Support Specialist: Escalations

Fullscript is seeking a Technical Support Specialist to bridge customer-facing teams and Engineering. You will validate and reproduce customer-reported issues, document them clearly, and help prioritize defects based on impact. You will work closely with Engineering to improve product quality over time, not just resolve individual tickets. The role...

Fullscript is a health technology company offering a remote-first work model with preferred locations in Ottawa, Toronto, Kelowna, or Calgary. The Technical Support Specialist role focuses on validating, reproducing, and documenting customer-reported issues for Engineering, aiming to improve product quality and prevent recurrence. The position values clear...

Fullscript is a health technology company offering a remote-first work model with preferred locations in Ottawa, Toronto, Kelowna, or Calgary. The Technical Support Specialist role focuses on validating, reproducing, and documenting customer-reported issues for Engineering, aiming to improve product quality and prevent recurrence.The position values clear...

  WHAT YOU WILL EXPERIENCE IN THIS POSITION: Provide pre and post sales support via phone and email to our sales channels and direct customers. Design and quote engineered solutions for heat tracing applications using standard and/or configured products for the North American and Latin American market. Application of product approvals and suitability of...

Fullscript is a health technology company offering a remote-first work model with preferred locations in Ottawa, Toronto, Kelowna, or Calgary. The Technical Support Specialist role focuses on validating, reproducing, and documenting customer-reported issues for Engineering, aiming to improve product quality and prevent recurrence. The position values clear...

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000

About Fullscript  We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.  That simple idea grew into a platform that powers every part of care. Today, more than 125,000...

About Us & Position  OverviewATX Networks is a leading provider of media distribution technology and services. As a Technical Support Specialist on our Program Delivery & Customer Support team, you will be the connective tissue between our customers and our delivery operations — ensuring clients receive timely, expert support and that programs run...

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000