Head of Product Management, Digital Banking

Job Family Group: Customer Solutions The Product Manager, Chequing, reporting to the Group Product Manager, Chequing, supports the strategy, performance, pricing, and lifecycle management of chequing products. The role contributes to business growth, customer experience, and profitability through analysis, product management, pricing optimization, cross-functional collaboration, and effective execution of strategic initiatives. Supports the development and execution of product strategies aligned to business objectives Develops recommendations for product pricing strategies and supports the identification, business case development, approval, and implementation of annual pricing changes and fee optimization opportunities. ~ Performance Management & Business Analysis Monitors product performance against business objectives and key performance indicators (KPIs) Evaluates pricing performance, customer impact, market competitiveness, and financial outcomes to identify and recommend pricing enhancements Analyzes financial, customer, and operational results to identify trends, risks, and opportunities Supports forecasting, business planning, and performance reporting activities Customer, Market & Competitive Insights Conducts market research, competitive analysis, and trend monitoring Analyzes customer behaviour, feedback, and channel performance to identify opportunities for improvement Develops insights and recommendations to enhance product value propositions and customer experience Data, Analytics & Reporting Partners with analytics teams to develop reporting, dashboards, and performance insights Monitors product and portfolio performance trends and highlights key findings Risk, Compliance & Governance Supports compliance with legal, regulatory, and risk management requirements Identifies and escalates product risks, issues, and control gaps Assists in maintaining product documentation, policies, procedures, and governance requirements Participates in audits, regulatory reviews, and risk assessments as required Partners with Finance, Marketing, Risk, Compliance, Legal, Operations, and Distribution teams to develop, obtain approval for, and implement pricing changes while ensuring positive customer outcomes and regulatory compliance. Provides subject matter expertise on product features, performance, and customer impacts Project & Initiative Delivery Supports product development, enhancement, and optimization initiatives Tracks initiative progress, dependencies, risks, and key decisions Supports change management, implementation, and post-launch monitoring activities Post-secondary degree in Business, Commerce, Economics, or a related field, or equivalent experience ~ Experience interpreting data and translating insights into actionable recommendations ~ Knowledge of banking products and consumer banking industry trends is an asset ~ Data-driven mindset with strong attention to detail ~ Salaries for part-time roles will be pro-rated based on number of hours regularly worked. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. Accommodations are available on request for candidates taking part in all aspects of the selection process.