Customer Service Concierge
1 week ago
Calgary AB, Calgary Census Division, AB; Alberta, Canada
Optima Living
Full-time
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Bring warmth and hospitality to residents at Optima Living as a Concierge. Support day-to-day operations while fostering a welcoming community environment for all.
As a Concierge, reporting to the General Manager, you will create a friendly atmosphere for residents and visitors. This role includes managing inquiries, assisting with move-ins, and providing top-notch customer service. You will exemplify Optima Living's commitment to exceptional hospitality in every interaction.
Key Responsibilities
• Greet residents and visitors professionally and warmly
• Manage incoming calls and redirect inquiries efficiently
• Oversee visitor sign-in and sign-out processes
• Coordinate move-ins and move-outs effectively
• Assist with scheduling community events and meetings
Requirements:
• Minimum one year of administrative experience
• Strong written and verbal communication skills
• Ability to organize, prioritize, and problem-solve
• Flexibility to work various shifts
• Proficiency in computer literacy required Enhance resident experiences and operational efficiency as part of the Optima Living team. #J-18808-Ljbffr
Key Responsibilities
• Greet residents and visitors professionally and warmly
• Manage incoming calls and redirect inquiries efficiently
• Oversee visitor sign-in and sign-out processes
• Coordinate move-ins and move-outs effectively
• Assist with scheduling community events and meetings
Requirements:
• Minimum one year of administrative experience
• Strong written and verbal communication skills
• Ability to organize, prioritize, and problem-solve
• Flexibility to work various shifts
• Proficiency in computer literacy required Enhance resident experiences and operational efficiency as part of the Optima Living team. #J-18808-Ljbffr