Assistant Front Office Manager
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Key Responsibilities
Guide front-desk shifts during daily front-office operations Coach employees and communicate performance expectations Monitor staffing, guest feedback, and service quality Resolve guest complaints and escalate issues appropriately Support occupancy, revenue, and credit-policy procedures
Requirements:
High school diploma or GED plus two years’ related experience Guest services, front-desk, or related operational experience Or a two-year degree in hospitality, business, or related studies No work experience required with the qualifying degree route Support Marriott guest experiences through front-office leadership, employee coaching, service recovery, and operational oversight in Toronto. #J-18808-Ljbffr
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