Customer Service Manager
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Lead front-end operations at Walmart Canada's Oakville store, supporting customer service, associate training, transaction controls, cash management, safety, and loss-prevention procedures.
Responsibilities
- Coordinate front-end coverage, breaks, and register support to maintain efficient customer flow.
- Resolve customer and associate concerns and train associates on systems, procedures, and company programs.
- Oversee purchases, returns, and exchanges, including approvals and process compliance.
- Support loss prevention and ensure electronic article surveillance procedures are followed.
- Prepare registers, maintain cash levels, and complete register audits.
- Promote company programs and follow safety and emergency procedures.
Available for a variety of shifts, including evenings, weekends, and holidays. The role involves standing, bending, repetitive tasks, and lifting up to 20 lbs., occasionally up to 50 lbs.
Starting pay: $18.90 per hour.
Location: 234 Hays Blvd, Oakville, Ontario.
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