Online Registration Caseworker at The Salvation Army

3 weeks ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada The Salvation Army International Full-time

Become part of The Salvation Army's mission by applying for the Online Registration Caseworker role, focusing on Christmas program support for families. Utilize your technical skills to oversee online registrations.

This position requires managing online registration processes for the Christmas Toy Shop while collaborating with the casework team. You'll be responsible for troubleshooting issues, integrating scheduling, and maintaining essential client information in Link2Feed. Empower others in a supportive and faith-based environment.

Key Responsibilities:

  • Create accessible online forms for registrations
  • Resolve registration issues promptly
  • Coordinate scheduling with the caseworker team
  • Process and document applications in Link2Feed
  • Uphold confidentiality and accurate record-keeping

Requirements:

  • High school diploma or higher level of education
  • Up to three months of relevant experience preferred
  • Proficient in WordPress and Mailchimp
  • Strong organizational and communication skills
  • Capable of lifting 20 to 25 lbs

Engage with your community and support families through The Salvation Army's mission during the holiday season.