Live-in Resident Manager

2 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Bwalk Full-time

Location:

  • Varsity Square Apartments (NW Calgary)

Main Requirements:

  • Must live on site (60% rental discount)
  • Valid Class 5 driver's license and own vehicle required

Responsibilities:

  • Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site
  • Successful applicants must have a flexible schedule and be available to work evenings and weekends
  • Collect rent and follow up on defaults
  • Inspections of vacant and upcoming suites
  • Lease and show suites
  • Annual suite inspections
  • Prepare and deliver bank deposits
  • Ensure contractors arrive as per scheduled timelines and complete their work per conditions of the contract
  • Assist with snow removal, cleaning, and touch-up painting as required
  • Complete other tasks as assigned

Experience and Educational Requirements:

  • 2 years customer service experience required
  • Post-Secondary education in related field is an asset

Technical Requirements:

  • Computer experience is required with web based programs preferred
  • Ability to learn and adapt quickly to changing systems and new technology
  • Familiarity with technology is an asset

Non-Technical Requirements:

  • Strong commitment to providing excellent customer service
  • Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
  • Exceptional problem-solving and decision-making capabilities
  • Demonstrates a positive attitude, enthusiasm and assertiveness
  • Ability to spend up to eight hours walking, standing, climbing stairs, lifting
  • Ability to maneuver or lift up to 10kg with the proper equipment