Scaled Customer Success Manager in Toronto
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Key Responsibilities
• Own and manage 7,000+ scaled customer relationships
• Implement digital-led outreach and community engagement
• Track customer health metrics through targeted strategies
• Build and iterate successful customer experience playbooks
• Collaborate across teams to improve customer strategies
Requirements:
• 4-5+ years in Customer Success with SaaS experience
• Proven track record in managing large books of business
• Skilled in utilizing data for customer insights
• Experience with customer engagement tools
• Strong communication skills for distant relationship management Shape the future of customer success at Float while impacting thousands of businesses. #J-18808-Ljbffr
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Scaled Customer Success Manager in Toronto
1 week ago
Toronto, ON, Canada Jaide Health Full-time $90,000 - $130,000 ContractDrive success for over 7,000 clients at Float as a Scaled Customer Success Manager. This hybrid role focuses on customer health and expansion through innovative engagement strategies. Join Float, recognized as one of Canada’s fastest-growing companies, committed to simplifying finance for businesses. You'll be developing and executing scalable strategies...
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Technical Customer Success Manager, Toronto
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Customer Success Manager
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Toronto, ON, Canada Modash Full-time €150,000 - €170,000 ContractHi! I’m Steph, Head of Growth for Data Products at Modash. I joined Modash to help grow a newer and increasingly important side of our business:our Data products. Today, more than 100 companies using Modash data to power their own products and businesses. They’re building creator discovery tools, enriching their own datasets, powering workflows, and...
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Scaled Customer Success Manager
7 days ago
Toronto, Ontario, Canada Float Full-time $90,000 - $100,000 ContractThis posting reflects a current, actively recruited opening at Float. All applications are being reviewed on a rolling basis.About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial...
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Toronto, ON, Canada Harvey Full-time $125,000 - $145,000 ContractWhy HarveyAt Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.Why HarveyAt Harvey, we're transforming how legal and professional services operate. By combining frontier...
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Toronto, ON, Canada Lorikeet Full-time $90,000 - $125,000 ContractAs a Customer Success Manager, Scaled Accounts you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. You will work to identify and scale customers to drive growth within a segment of over 1,000 customers. Your focus will be leveraging tools and technology to identify expansion and growth...
