Personal Lines Leadership in Edmonton
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Take on a vital leadership role as Personal Lines Team Lead in Edmonton, Alberta. This Full-Time, in-office position centers on coaching and team management, fostering a high-performance environment. As the Personal Lines Team Lead, you will be responsible for overseeing a dedicated team, focusing on process improvement and client satisfaction. You will leverage your deep technical knowledge to support workflow management, mentoring, and operational development, ensuring the team meets its goals and maintains a culture of excellence. Key Responsibilities:
- Provide leadership and coaching to Personal Lines professionals
- Supervise workflow and ensure consistent client service
- Resolve escalated issues and complex client situations
- Support training and recruitment initiatives
- Analyze processes to enhance efficiency and effectiveness
- 5+ years of progressive experience in Personal Lines
- Valid Alberta Level 2 General Insurance License
- Proven supervisory and mentorship experience
- In-depth knowledge of Personal Lines underwriting
- Strong communication and organizational skills