Remote Junior Service Advisor at Microworks

4 days ago

Calgary AB, Calgary Census Division, AB; Alberta, Canada Riverstone Management Ltd. Full-time
Explore a flexible part-time Junior Service Advisor role with Microworks from the comfort of your home. Utilize your handyman experience while engaging with homeowners to arrange technician bookings. Microworks is seeking a Junior Service Advisor for a part-time position that offers remote work, approximately three days a week, including weekends and one weekday. Ideal candidates have practical trade knowledge, excellent communication skills, and a knack for problem-solving. This role is a stepping stone, with plans to transition into full-time hours next year.

Key Responsibilities
• Answer incoming customer calls to assess needs
• Schedule technicians based on customer requirements
• Handle follow-up communications and inquiries
• Maintain accurate records in the CRM system
• Train under the mentorship of our Service Advisor

Requirements:
• Hands-on trade experience or estimating in the trades
• Phone sales or customer service experience
• Strong communication skills in fluent English
• Available weekends and one weekday from 8:30am to 5pm
• Reliable internet and a quiet workspace Thrive in a customer-focused role that leverages your trade knowledge and offers growth opportunities with Microworks. #J-18808-Ljbffr