Group Benefits Administration Manager
1 day ago
Edmonton AB, Edmonton Census Division, AB; Alberta, Canada
First Canadian Financial Group
Full-time
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Lead Group Benefits administration in Edmonton with expertise in plan setup, member administration, process design, and people leadership.
First Canadian Group Benefits seeks a manager to build and lead its group administration function. You will shape scalable workflows, develop the team, and support accurate service delivery. The role combines operational leadership, system requirements, client service, and continuous improvement.
Key Responsibilities
Build and lead the group administration team Design plan administration workflows for growth Translate operational needs into system requirements Manage escalations with claimants and Plan Sponsors Monitor metrics and drive continuous improvement
Requirements:
Five to ten years of group benefits administration experience Three to five years of people leadership experience Knowledge of plan setup and member administration Bachelor's degree or equivalent education Microsoft Office proficiency and strong communication skills Apply group benefits expertise, operational judgment, and team development skills to build First Canadian's administration function. #J-18808-Ljbffr
Key Responsibilities
Build and lead the group administration team Design plan administration workflows for growth Translate operational needs into system requirements Manage escalations with claimants and Plan Sponsors Monitor metrics and drive continuous improvement
Requirements:
Five to ten years of group benefits administration experience Three to five years of people leadership experience Knowledge of plan setup and member administration Bachelor's degree or equivalent education Microsoft Office proficiency and strong communication skills Apply group benefits expertise, operational judgment, and team development skills to build First Canadian's administration function. #J-18808-Ljbffr