Credit & Collections Specialist
3 days ago
Admiral Rock NS, Hants County, NS; Nova Scotia, Canada
Armour Transportation Group
Full-time
€40,000 - €55,000 Temporary
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As a Credit & Collections Specialist, you'll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes beyond payment follow-ups —it's about building strong relationships, resolving disputes, and collaborating with internal teams to enhance financial processes.
Monday
- Friday | 8:00am
- 5:00pm Health & Dental | RRSP Employer Matching up to 4% Proactively engage with customers to ensure timely payments while fostering positive working relationships. Conduct large account reconciliations, investigating discrepancies such as short payments, overpayments, and unresolved balances. Collaborate with Billing, Pricing, and Operations teams to resolve invoice discrepancies, rating errors, and contract inconsistencies. Analyze payment trends to identify root causes of delays and implement process improvements. Develop strategies with internal teams to minimize disputes and enhance cash flow. Maintain accurate records of customer interactions, disputes, and resolutions. Experience in credit, collections, or accounts receivable, preferably in transportation, logistics, or a related industry. Strong reconciliation skills with the ability to analyze large datasets and resolve discrepancies. Excellent communication and negotiation skills to work collaboratively with customers and internal teams. Proficiency in Microsoft Excel (pivot tables, VLOOKUPs). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.
- Friday | 8:00am
- 5:00pm Health & Dental | RRSP Employer Matching up to 4% Proactively engage with customers to ensure timely payments while fostering positive working relationships. Conduct large account reconciliations, investigating discrepancies such as short payments, overpayments, and unresolved balances. Collaborate with Billing, Pricing, and Operations teams to resolve invoice discrepancies, rating errors, and contract inconsistencies. Analyze payment trends to identify root causes of delays and implement process improvements. Develop strategies with internal teams to minimize disputes and enhance cash flow. Maintain accurate records of customer interactions, disputes, and resolutions. Experience in credit, collections, or accounts receivable, preferably in transportation, logistics, or a related industry. Strong reconciliation skills with the ability to analyze large datasets and resolve discrepancies. Excellent communication and negotiation skills to work collaboratively with customers and internal teams. Proficiency in Microsoft Excel (pivot tables, VLOOKUPs). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.