Junior Adjuster

Company

ClaimsPro LP

Junior Adjuster - Edmonton, Alberta, Canada

We have an existing opportunity to add two Junior Adjusters to our growing team The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants.
• Investigate the cause and report to clients with solid recommendations.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
• Throughout the claims process, you will provide high level of customer service to clients and the insured.
• You will participate and share ownership and responsibility for after-hours customer service requirements when required
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications And Experience

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
• At least 1-year relevant experience in claims adjusting or related-field.
• Ongoing commitment to education and learning; adjuster's license, or currently pursuing CIP designation.
• Effective analytical skills, including identification of cause-and-effect dynamics
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
• You will be supported by experienced local claims support, centralized after hours support, and dictation services
• Your claims load is driven by senior executives and business development staff from coast to coast
• You are compensated for your billable hours and other costs.
• You are working in parallel with other SCM Insurance services teams
• Your workload is balanced to ensure you can maintain a high-quality level

Visit or to learn more.

What We Offer

• Compensation is commensurate with experience, qualifications, and internal equity.
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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