Claims Supervisor
7 days ago
Toronto ON, Toronto Census Division, ON; Ontario, Canada
DGA Careers
Full-time
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Our client, a premier global claims services provider, is seeking an experienced Claims Supervisor to lead a team of adjusters and support staff. This organization manages insurance claims on behalf of insurers, brokers, government bodies, and self-insured organizations, with a focus on exceptional customer service and strong outcomes. You’ll lead a claims team handling Commercial Liability, Auto, and Property lines, driving hiring, development, and performance across a group of adjusters and technical/admin support staff. This role offers a diverse range of experience across jurisdictions, industries, and risks, and the chance to shape a culture of high performance and continuous improvement.
Guide the team through litigation, mediation, and other legal processes as neededCommunicate proactively and professionally with clients, carriers, and brokers
Continuously identify ways to improve team efficiency and quality using available technology
Manage multiple priorities while recognizing coaching opportunities and positioning team members for success
High school diploma required; Bachelor's degree preferred
Minimum 5 years of related claims experience
Experience in Commercial Auto and CGL
ability to interpret documentation and resolve complex claims issues
What's Offered: Competitive compensation, comprehensive benefits, career development and ongoing learning opportunities, and a collaborative, people-first culture with accessible leadership.