Seasonal Retail Customer Experience Representative

2 days ago

Ottawa ON, Ottawa Census Division, ON; Ontario, Canada Indigo Full-time

Bring customer connection and retail service skills to Indigo as a seasonal, part-time Customer Experience Representative. Create welcoming store experiences.

This seasonal position supports Indigo's customer-focused store environment and fixed-term contract. You will engage customers, share product stories, and curate collections. The work also includes merchandising, inventory, product replenishment, and store operations. Specialty retail experience is preferred, but not required.

Key Responsibilities:

  • Engage customers on the sales floor
  • Tell stories through Indigo products
  • Curate product collections for individual customers
  • Replenish stock and shelve merchandise
  • Process returns and incoming store merchandise

Requirements:

  • Customer experience commitment
  • Adaptability and willingness to learn
  • Ability to remain mobile on the sales floor
  • Ability to lift items up to 40 pounds
  • Flexible availability for evenings, weekends, and holidays

Support Indigo customers through retail service, product storytelling, merchandising, and warm seasonal store experiences.