Automotive Service Coordinator Winnipeg
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Coordinate automotive service appointments in Winnipeg with St. James Volkswagen, using customer service and call center experience daily.
As a Service Coordinator, you will become a key customer contact within the AutoCanada dealership network. You will handle inbound and outbound calls, schedule appointments, answer general sales and service inquiries, and connect customers with appropriate departments. The work focuses on clear communication and dealership operations.
Key Responsibilities:
- Conduct outbound calls to schedule service appointments
- Receive incoming customer calls and appointment requests
- Respond to customer inquiries about sales and service
- Complete follow-up calls for Service and Sales departments
- Connect customers with appropriate departments or individuals
Requirements:
- One year of customer service experience
- One year of call center experience
- Availability for day and evening hours
- Automotive field experience is an asset
- English and French bilingual ability is an asset
Support St. James Volkswagen customers through organized appointment scheduling, responsive communication, and dependable automotive service coordination.
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