Senior Genesys Solutions Architect

2 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada TECONICA SOFTWARES Full-time
TECONICA SOFTWARES is seeking a Genesys Technical Architect/Lead to design, configure, and implement enterprise contact center solutions. This role combines architecture, configuration, and hands‑on development across IVR, routing, queues, and integrations. You will mentor teams, drive technical standards, and partner with business and engineering stakeholders to deliver scalable, reliable contact center solutions in a global or remote setting.

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