Pest and Hoarding Support Specialist

3 days ago

Toronto ON, Toronto Census Division, ON; Ontario, Canada Dixon Hall Full-time

Support tenants through pest control and hoarding challenges as a full-time Specialist with Dixon Hall’s Housing Services department. Work Monday to Friday, 9:00 AM to 5:00 PM.

Reporting to the Manager, Supportive Housing, you will prepare homes for pest management interventions and help maintain safe, healthy living spaces. The work includes hands-on assistance, one-on-one client support, education, and housing-focused case management. You will address bed bugs, excessive clutter, hoarding-related activities, and factors affecting daily functioning. This long-term contract is included in CUPE Local 2497 and pays $27.12 per hour at Level 1.

Key Responsibilities:

  • Identify pests, particularly bed bugs, with Property Management
  • Prepare tenants and homes for management and extermination
  • Assist with laundry, sorting, storage, removal, and furniture shifting
  • Reduce clutter and organize units safely for residents
  • Educate tenants and Housing Team about pest control and hoarding

Requirements:

  • College or university degree in social services or equivalent
  • Minimum three years supporting people experiencing homelessness and mental health challenges
  • Knowledge of Residential Tenancies Act requirements
  • Training and experience in trauma-informed care
  • Vulnerable Sector Screening and legal Canadian work authorization

Bring client support, pest control, hoarding, and housing-focused case management skills to Dixon Hall’s tenant services.

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