Consultant, Microsoft 365 and IT Infrastructure Projects

Consultant, Microsoft 365 and IT Infrastructure Projects

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more We’re also serious about technology.

Make an impact with our Digital Managed Services team as a Microsoft 365 Consultant. In this client-facing role, you will plan and deliver Microsoft 365 and IT Infrastructure projects that help organizations modernize how they communicate, collaborate and work. From new tenant deployments and workload implementations to tenant and email migrations, security hardening and environment optimization, you will take ownership of medium-complexity engagements from discovery through delivery and handover. Working alongside project managers, architects and our managed services teams, you will help clients get lasting value from their Microsoft investment.

MNP embraces a work-from-office environment that encourages collaboration, mentorship, and continuous learning. The ideal candidate will work from one of our offices in Montreal, Edmonton, Calgary or Burlington.

Responsibilities

• Deliver Microsoft 365 and infrastructure projects of medium complexity, from discovery and design through implementation, validation and handover.
• Assess client environments, document the current state, and translate business requirements into practical, secure and scalable technical solutions.
• Plan and execute tenant, email and content migrations that minimize business disruption and protect data integrity.
• Design, implement and configure collaboration, messaging, identity and security solutions aligned to leading practices and client governance requirements.
• Perform environment health checks and assessments, and recommend improvements to configuration, security posture and licensing utilization.
• Select the right tools and approach for each engagement, and automate repeatable tasks to improve delivery quality and efficiency.
• Perform post-implementation validation, troubleshooting and support, and deliver knowledge transfer to client IT teams.
• Transition completed projects into ongoing managed services, ensuring documentation, configurations and support requirements are clearly handed over to service delivery teams.
• Provide escalation support to managed services teams for complex technical issues.
• Facilitate client workshops and communicate clearly with technical and non-technical stakeholders throughout the project lifecycle.
• Produce high-quality technical documentation, including designs, runbooks, as-built documentation and handover materials.
• Work within project scope, timelines and budgets, keeping project managers informed of progress, risks and change requests.
• Support pre-sales activities by contributing to solution scoping, level-of-effort estimates and statements of work.
• Contribute to the development of repeatable delivery methodologies, templates and leading practices for the team.
• Build trusted advisor relationships through exceptional client service and a focus on achieving business objectives.
• This role requires travel to client sites, estimated at 25% of working time.

Skills and Experience

• Post-secondary education in Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.
• 3+ years of hands‑on experience designing, implementing, migrating or supporting Microsoft 365 environments.
• 2+ years of experience in a consulting, professional services or project delivery role, delivering client engagements against defined scopes, timelines and budgets.
• Proven project experience with:
• New Microsoft 365 tenant deployments and workload configuration
• Email migrations to Exchange Online from on-premises, hybrid and third‑party sources, including Google Workspace
• File server and SharePoint on‑premises migrations to SharePoint Online, OneDrive and Teams
• Strong working knowledge of the following technologies:
• Messaging and collaboration: Exchange Online, Exchange hybrid, SharePoint Online, OneDrive for Business and Microsoft Teams
• Identity: Microsoft Entra ID, Entra ID Connect, hybrid identity, Conditional Access, MFA and SSO
• Security and compliance: Microsoft Defender for Of