Navigation Centre Registry Agent
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Support vulnerable Calgarians with registry services at AMA’s Navigation Centre in the Salvation Army Centre of Hope. Apply empathy, patience, and clear communication daily.
As a Registry Agent, you’ll provide client-centred assistance with identification and Alberta Health Care applications. You’ll explain requirements, review information, protect confidentiality, and help people navigate essential processes. The in-office schedule runs Monday to Friday between 8:30 a.m. and 5:00 p.m.
Key Responsibilities:
- Provide compassionate registry service to vulnerable individuals
- Assist with identification applications and registry transactions
- Explain Alberta Health Care application requirements clearly
- Review information for completeness and accuracy
- Connect clients with appropriate supports or resources
Requirements:
- At least 18 years old with a high school diploma
- Updated Police Information Check
- Strong communication and customer service skills
- Ability to follow procedures and protect confidential information
- Compassionate, patient, and non-judgmental approach
Bring calm communication, sound judgment, and compassionate registry support to clients accessing identification and Alberta Health Care services.
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