Remote Medical Tele-Interviewer Manulife
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Use medical knowledge and active listening as a Remote Medical Tele-Interviewer with Manulife, supporting insurance clients from anywhere in Canada.
Manulife seeks a Medical Tele-Interviewer to collaborate within a team and deliver high-quality customer service. You will conduct interviews covering lifestyle and medical questions for individual insurance applications, including Life Insurance and Critical Illness Insurance. Structured training and industry-recognized learning support hands-on development.
Key Responsibilities:
- Conduct in-depth lifestyle and medical interviews
- Probe tactfully for personal and medical information
- Protect confidential and sensitive client information
- Manage workload using organization and time-management skills
- Address customer concerns professionally and knowledgeably
Requirements:
- Medical knowledge, terminology, or experience
- High accuracy under time constraints
- Excellent spelling, grammar, and communication skills
- Experience providing outstanding customer service
- Ability to work independently with minimal supervision
Bring medical interviewing, communication, and customer service skills to Manulife's remote insurance team serving clients across Canada.