Bilingual Call Centre Agent
4 days ago
Toronto ON, Toronto Census Division, ON; Ontario, Canada
Xperigo
Full-time
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Bilingual Call Centre Agent (French/English) Full Time New Brunswick, Moncton, NB, CA
That starts with our people.
We are looking for Bilingual Solutions Specialists (English/French) to join our team and help deliver exceptional experiences for our customers across Canada and the U.
If you’re a natural problem solver who enjoys helping people, stays calm when things don’t go as planned, and wants an opportunity to learn and grow, we’d love to meet you. You’ll be the person customers count on when they need help. Support customers in English and French with empathy and confidence Coordinate roadside assistance, including towing, tire changes, fuel delivery etc. Deliver a positive customer experience while balancing quality and efficiency Learn new programs, build your skills, and contribute to continuous improvements Strong bilingual communication in both English & French and listening skills Calm, empathetic approach to helping people High school diploma or equivalent Customer service, contact centre or related experience is an asset As a valued member of our team, you'll enjoy a range of benefits and opportunities designed to support your success and enhance your overall experience with us. Paid Vacation Health, Dental and Wellness benefits Performance Incentives Training and Development Along with our regular daytime and evening opportunities, we're hiring a limited number of people for our dedicated overnight team . Overnight opportunities offer: Consistent 11:00 PM to 7:00 AM shift with two set days off Higher overnight compensation Dedicated remote work opportunity, with occasional on-site training as required Set schedules with no shift bidding Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.
We provide the best in-class customer service experiences to our clients, who range from automotive manufacturers and rental car companies to other organizations with large vehicle fleets or customer service needs. Your personal information collected during the recruitment process is handled in strict compliance with the applicable federal and provincial Privacy Laws. #
If you’re a natural problem solver who enjoys helping people, stays calm when things don’t go as planned, and wants an opportunity to learn and grow, we’d love to meet you. You’ll be the person customers count on when they need help. Support customers in English and French with empathy and confidence Coordinate roadside assistance, including towing, tire changes, fuel delivery etc. Deliver a positive customer experience while balancing quality and efficiency Learn new programs, build your skills, and contribute to continuous improvements Strong bilingual communication in both English & French and listening skills Calm, empathetic approach to helping people High school diploma or equivalent Customer service, contact centre or related experience is an asset As a valued member of our team, you'll enjoy a range of benefits and opportunities designed to support your success and enhance your overall experience with us. Paid Vacation Health, Dental and Wellness benefits Performance Incentives Training and Development Along with our regular daytime and evening opportunities, we're hiring a limited number of people for our dedicated overnight team . Overnight opportunities offer: Consistent 11:00 PM to 7:00 AM shift with two set days off Higher overnight compensation Dedicated remote work opportunity, with occasional on-site training as required Set schedules with no shift bidding Proudly Canadian, Xperigo has been providing automotive and roadside services in both Canada and the U.
We provide the best in-class customer service experiences to our clients, who range from automotive manufacturers and rental car companies to other organizations with large vehicle fleets or customer service needs. Your personal information collected during the recruitment process is handled in strict compliance with the applicable federal and provincial Privacy Laws. #