AI-Powered Knowledge
1 week ago
Toronto ON, Toronto Census Division, ON; Ontario, Canada
Auvik Networks Inc.
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
Auvik is seeking a Manager, Knowledge & Enablement to lead the Knowledge & Enablement function for Global Support. You will shape strategy, set priorities, and deliver measurable improvements in self-service, knowledge adoption, and agent effectiveness.
Reporting to leadership, you will mentor a Content Strategist, build scalable content and taxonomy, and partner with Product, Engineering, and Support to ensure content drives customer outcomes. #J-18808-Ljbffr