Remote Customer Activation Specialist Canada

5 days ago

Vancouver BC, Greater Vancouver Regional District, BC; British Columbia, Canada Jobgether SRL Full-time

Elevate nonprofit fundraising efforts as a Remote Customer Activation Specialist based in Canada. You'll guide organizations in launching online campaigns and ensuring successful donations. As a vital part of a nonprofit partner's team, you will manage customer journeys, verify eligibility, and assist with account setup. This role emphasizes communication skills, problem-solving, and technical proficiency to support organizations in achieving their fundraising goals. Key Responsibilities:

  • Verify nonprofits meet eligibility requirements for fundraising
  • Maintain accurate customer records and follow-up activities
  • Engage organizations through calls and emails to drive fundraising progress
  • Guide customers through payment setup and campaign launches
  • Deliver tailored onboarding sessions for varying technical confidence
Requirements:
  • Experience in customer support or onboarding roles
  • Strong verbal and written communication skills
  • Excellent organizational skills with reliable follow-through
  • Ability to assess customer needs and apply eligibility criteria
  • Comfortable learning new software and technologies
Make a difference in nonprofit fundraising with your skills and support as a Customer Activation Specialist. #J-18808-Ljbffr