Housing Support Worker Coordinator-Activities of Daily Living

Job Title: Housing Support Worker Coordinator-Activities of Daily Living
Program: Housing Program
Status: Full-Time, Regular
Schedule: Compressed Work Week (37.5 hours over 4 days)
10 hours per day shifts (Sun-Wed or Wed-Sat)
Reports to: Manager of Housing and Support Services
Number of Positions: 1

SUMMARY

The PARC Housing Support Worker Coordinator-ADL is responsible for supporting
adults living with mental health and/or addiction challenges in a community-based
independent living environment. They are responsible for maintaining and
promoting the well-being and independence of each resident. This may include but
is not limited to providing: daily tenant support, crisis support care/planning,
supplies management, referrals, life skills coaching, group facilitation and day-to-day tenancy management and documentation.

The Housing Support Worker Coordinator – ADL is also responsible for identifying
and supporting tenants with hoarding, cleaning, food security and pest control
issues. They are responsible for mentoring and coordinating a cleaning team to
provide in unit cleaning to tenants, and for overseeing a once a week meal program.

The Housing Support Worker Coordinator – ADL will build rapport with tenants to
motivate them to set goals and create change in their lives.

The practice of the PARC Housing Support Worker Coordinator-ADL will be guided bythe agency's standards (policies & procedures) and relevant legislation including theMental Health Act and Residential Tenancies Act, Occupational Health & Safety andprofessional standards and ethics.

Core competencies include: strong communication skills, ability to work
independently and as part of a team, adaptability/flexibility, creative thinking,
member focused service delivery, planning/organizing, problem solving,
accountability/dependability, strong ethics and commitment to social justice, strong
clinical judgement.

RESPONSIBILITIES

• Under direction of the Manager of Housing and Support Services, coordination of administration, resources/budget monitoring, monthly team progress reports, meeting support, program development reports, participate in program evaluation, and student placement supervision.
• Provides one-to-one ongoing assistance and group support to tenants at PARC housing sites and other sites as needed, particularly around issues of hoarding, cleaning, food security and pest control;
• Provides detailed assessment, support planning and advocacy on issues related to health (primary/mental health), drug use, financial, housing, legal, employment and social support;
• Collaborates with tenants using strengths-based perspective to set goals and create support/safety plans, particularly around hoarding, cleaning, food security and pest control issues ;
• Connects members to community resources/programs that can help address members' needs by maintaining current knowledge of a wide range of available resources that support members;
• Provides proactive support to tenants including doing home visits, assisting with activities of daily living and coordinating case conferencing within a circle of care;
• Provides crisis prevention, intervention, risk assessments and crisis care planning;
• Plans and hosts monthly tenant meetings to address concerns, building issues, event planning and other matters that affect the tenant population;
• Facilitates group sessions and prepare presentations on housing related topics, evictions, landlord/tenant rights;
• Ensures confidentiality is maintained on all clients;
• Maintains timely and thorough case notes, records and complete reporting required by funders and supervisor;
• Completes administrative duties;
• Maintains effective working relationships with community partners, services and government agencies;
• Prepares for and actively participates in weekly team meetings, supervision meetings, agency staff meetings and agency in-service activities;
• In consultation with the Housing Manager, participates in program development, work planning and evaluation;
• Attends ongoing staff development and training as directed;
• Engages in reflective practice, and is aware of systemic oppression and one's own social location;
• Utilizes agency provided supports to