IT Engineer, Windows Systems Engineer

Engineered Intelligence (EII) is autilityinfrastructure technology company headquartered in Calgary with offices in Toronto, andadditionallocations opening in the US. Our software is used by many of North America’s most reliable electric utilities to manage their physical grid assets andoptimizeintervention and investment decision-making. We do thisbydigitallymodelling the entire electrical networkto see how it reacts under various scenario simulations. Weleveragerobust statistics, reliability engineering principles, and machine learning to provide defensible recommendations for our customers’ short
- and long-term asset performance management, capital spend, and planningstrategies. One of our core differentiators is the technical experience and support our clients receive. In addition to our software solution, we provide subject matterexpertise, engineering services, consultation, and many other support activities to ensure our clients are successful. We speak our customers’ language; our team is full of former electrical utility industry professionals who are uniquely suited to address the specific challenges associated with managing electrical infrastructure within a heavily regulated environment. In fact,Engineered Intelligencewas created by engineers workingon the deliverables supported by our platformatsome of North America’s largest and most recognized electrical utilities. Employee engagement, training & development, andprovidingvarious opportunitiesfor growth.
Customer Commitment -To reach the level of success we aspireto,we need to place our customers at the center of every decision. How can we continue to solve these pain points? Customer commitment is going beyond sales;it’smaking a promise and then over-delivering so that our customers become our external sales team. ~ By embracing diverse perspectives and challenging assumptions, we create solutions that move the industry forward and redefinewhat’spossible in utility planning. Our team ofprofessionalsisfully remote, spanning across Canada, the United States and Europe with optional in-person office spaces in Calgary and Toronto for collaborative work and hosting clients. The IT Systems Engineer is a full-time role reporting to the Head of Platform. This is a senior individual contributor position and the company's first dedicated IT hire. The role owns the design, build, and day-to-day operation of ENGIN's corporate technology environment, with a primary focus on the Microsoft 365 and Entra ID ecosystem, endpoint fleet management, and identity and access administration. Technical direction is set by the Head of Platform; the IT Systems Engineer brings specialist expertise and carries out the implementation. Strong hands-on Microsoft ecosystem capability is required for this role. This is a full-time, fully remote position with a preference for candidates based in Calgary or Toronto. Only candidates located in Canada with work authorization (Citizenship, PR, or Open Work Permit) will be considered. Design, build, and maintain the Microsoft 365 tenant architecture and configuration. Design and maintain conditional access policy, MFA enforcement, and privileged access controls. Support SSO integrations into client environments in coordination with the Development and DevOps teams. Own the endpoint fleet end to end across macOS and Windows: Procurement, imaging, MDM enrollment, and configuration baseline. Account provisioning, hardware logistics and shipping, and first-day setup. Same-day deprovisioning of accounts and access on employee exit. Ensure these processes generate their own records rather than depending on manual documentation. Automate recurring administrative work using PowerShell and Microsoft Graph; maintain scripts in version control with documentation. Maintain the SaaS application inventory, optimize licensing, manage renewals, and identify unsanctioned applications. Provide day-to-day technical support to staff, and produce the runbooks and documentation required for the environment to be maintainable by others. Offer suggestions and opinions on technical solutioning; identify and quantify technical debt within the corporate environment. Minimum Bachelor's Degree in Information Technology, Computer Science, or equivalent practical experience ~6-10+ years in corporate IT, systems administration, or systems engineering in a professional environment ~ Demonstrated experience building or rebuilding a Microsoft 365 environment, rather than maintaining one inherited in good order ~ Experience in Microsoft ecosystem administration including: ~ Entra ID: conditional access, MFA policy, group and licensing structure, application registrations, and SSO integrations ~ Microsoft Intune: device enrollment, configuration profiles, application deployment, patch compliance, and encryption enforcement ~ Exchange Online, SharePoint, and Teams administration and governance ~ Experience managing a mixed