Senior Business Analyst: ITSM/ESM

6 days ago

North Census Division SK, Saskatchewan, Canada S.i. Systems Full-time
S.i. Systems is seeking a Senior Business Analyst (10+ years) to support Enterprise Service Management initiatives in a public sector environment, focusing on stakeholder needs assessment, business analysis activities, and process evaluation across multiple lines using ITSM/ESM practices and ServiceNow. Responsibilities include stakeholder engagement, elicitation sessions and workshops, documenting requirements traceability, and performing options analysis with cost-benefit input for business

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