Senior Credit Collections Specialist

7 days ago

Vaughan ON, York Regional Municipality, ON; Ontario, Canada Elby Professional Recruitment Inc Full-time

Manage high-volume customer accounts in Vaughan as a Collection Specialist, using negotiation and dispute resolution skills onsite with an established distributor.

This permanent, full-time position supports the finance team and manages assigned portfolios through accounts receivable policies. You will reduce DSO, bad debt, and write-offs while improving cash flow. The work combines customer communication, reconciliation, and collaboration with sales and internal departments.

Key Responsibilities:

  • Manage assigned customer account portfolios following accounts receivable policies
  • Follow up overdue accounts and prioritize effective collection approaches
  • Negotiate payment arrangements and monitor missed commitments
  • Reconcile accounts, applying credits and cash accurately
  • Resolve disputes with customers, sales, and internal departments

Requirements:

  • Three to five years of credit and collections experience
  • Experience working in a high-volume environment
  • Strong negotiation and dispute resolution skills
  • Excellent written and verbal communication abilities
  • Microsoft Office and ERP system proficiency

Apply your collections expertise, account reconciliation, and negotiation skills to strengthen cash flow and customer relationships in Vaughan.