Account Services Representative at PBS Systems
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Join PBS Systems in Calgary as an Account Services Representative. This full-time role provides vital administrative support focused on order fulfillment and customer interaction. In this permanent position, you will assist customer-facing teams, ensuring smooth order processes and managing documentation. You will work closely with various departments, monitor order flow, and update clients on the status of their requests. An ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. Key Responsibilities:
- Create and process Order Information Forms (OIF)
- Attend inter-department meetings to facilitate communication
- Provide Executive Assistant coverage for orders
- Monitor document flow for accurate service delivery
- Maintain a monthly cancellation spreadsheet for reporting
- High School Diploma required
- Solid knowledge of Microsoft Office Suite
- Strong verbal and written communication skills
- Excellent organizational and time management abilities
- Ability to work independently with attention to detail